At Bold New Woman, we are committed to providing high-quality online self-improvement courses and a positive learning experience. Please read our refund policy carefully before making a purchase.
When Refunds Are Provided
Under Australian Consumer Law, you are entitled to a refund if there is a major problem with the course or service you have purchased. A major problem may include circumstances where:
- The course cannot be delivered as described,
- The course is faulty or significantly different from its description,
- The course is not fit for its intended purpose.
If you believe you are entitled to a refund due to a major problem, please contact us at support@boldnewwoman.com within 30 days of your purchase, providing details and any relevant evidence.
Satisfaction Guarantee
We want you to be satisfied with your learning experience. If you are not satisfied with the course, you may request a full refund within 30 days of purchase. To request a refund under this guarantee, please contact us at support@boldnewwoman.com with your full name, order details, and a brief explanation of your concerns.
Refund Process
To request a refund, please email support@boldnewwoman.com with your full name, order details, and the reason for your request. We will review your request and respond within 7 business days. If approved, refunds will be processed using your original payment method within 14 business days.
Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Please review this policy before making a purchase.